Website Cookie Notice

Website Cookie Notice

This website www.could9balloon.co.uk (the "Site") is operated by Cloud 9 Balloons Ltd (“Cloud 9 Balloons”), a limited company registered in England and Wales (registered number 14685711) whose registered offices are at 1 Rookery House, The Street, Crookham Village, Fleet, England, GU51 5RX (the “Company” “we” and “us”). The Company is committed to protecting your personal data and respecting your privacy. and this Cookie Notice should be read together with Data Privacy Policy and Website Terms of Use. 

What is a Cookie?

Cookies are text files containing a small amount of data, typically a string of letters and numbers, that help us understand our customers better so that we can provide a more focused user experience. Cookies are used throughout the internet to allow websites to recognise your visit and use this knowledge, together with your previous visits to our website to understand what you are searching for. Generally our cookies don't store personal identifiable information or personal sensitive information such as your name, address or other identification information.

How does this Site use cookies?

Cloud 9 Balloons  and our IT technicians use cookies for the following purposes:

1) Performance Cookies

We use Google Analytics and relevant cookies to collect information about how users access and navigate our Site, for instance which pages are used most often and how long users remain on pages. Some cookies show us which email or web page visitors transitioned from in order to visit our website and where they went after our site. Google Analytics cookies help us understand whether users are male or female, or fall within age ranges, or interest groups. 

All cookies collect information in an anonymous form and we do not contact individuals or provide this information to third parties for broader use.

2) Functionality and User Experience Cookies

These cookies allow the Site to remember choices you make (such as your user name, language or the region you are in) and provide personal features such as your preferred text size, fonts and other customisable aspects of the Site.

These cookies also can also offer services you have requested, such as online videos or blog commentary. These cookies are anonymised and don’t log browsing activity on other websites.

This cookie is used to identify a user's browser as they go from page to page on the website. It is a session cookie, which means the cookie is deleted when you leave the Site. It is an integral part of the website software and is used to let the server know which users are on the Site at any given time and make certain parts of the Site easier to use (for example, to store page preferences such as colour scheme chosen for the duration of your visit, when you register for one of our events online or apply online for one of our trainee or placement positions).

The following information may be collected through your device and browser:

Device Specific Data

• your device's IP address (collected and stored in an anonymised format)

• your email address including first name and surname

• device screen size

• device type (unique device identifiers) and browser information

• geographic location (country only)

• preferred language used to display the webpage

Log data

• referring domain

• pages visited

• geographic location (country only)

• preferred language used to display the webpage

• date and time when website pages were accessed

Your consent to the use of cookies

By using the Site, you provide your unequivocal consent for us to use, store and access the above cookies on your device.

Withdrawing your consent to the use of cookies

You may refuse cookies by adjusting your internet browser settings. 

For further information about how to do this, contact the ‘help’ section of the following URL: www.allaboutcookies.org. If you chose to adjust your internet browser settings, you may be unable to access or use parts or functionality of the Site.

Contact us

If you have any questions or need further information about our cookie practices, please contact us at enquiries@cloud9balloon.co.uk.

Any questions just email us!
The Cloud 9 Team